Legal
Privacy policy
Last updated:
Who we are
Beho Labs ("we", "us") provides web development, automation, design, digital marketing and website care services. You can contact us about this policy at hello@beholabs.com.
What we collect
When you use our contact form we collect your name, email address, company name (if provided), the service you're interested in, your website address and hosting provider (if provided) and your message. Our hosting provider also keeps standard server logs, such as IP address and browser type, for security.
How we use it
We use your details only to reply to your enquiry and, if you become a client, to deliver our services. We don't sell your data or use it for advertising.
Legal basis
For visitors in the EU and UK, we process enquiry data with your consent and to take steps you request before entering into a contract. Analytics data is processed only with your consent.
How long we keep it
Enquiries that don't lead to a project are deleted within 12 months. Client records are kept as long as needed for the work and for legal and tax obligations.
Cookies and analytics
With your permission, we use Google Analytics to understand how visitors use this website, such as which pages are viewed and how people find us. Google Analytics sets cookies (named _ga and _ga_*) and collects information such as the pages you visit, your approximate location, and your device and browser. It only runs after you choose Accept on the cookie banner, and you can change your choice at any time with the Cookie settings link at the bottom of every page.
With the same permission, we also use Microsoft Clarity, which shows how visitors use our pages through heatmaps and session recordings, such as clicks, scrolling and mouse movement. Clarity hides what you type into forms, so it does not record the contents of the contact form. Clarity sets cookies (such as _clck, _clsk and CLID) and, like Google Analytics, only runs after you accept.
Google Analytics is provided by Google, which may process this data outside your country. You can read how Google uses it at policies.google.com/technologies/partner-sites. Microsoft Clarity is provided by Microsoft; see the Microsoft Privacy Statement.
We don't use advertising cookies. Fonts are hosted on our own server, so no data is sent to third-party font services.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or withdraw your consent at any time, by emailing hello@beholabs.com. Depending on where you live (for example under GDPR, Australia's Privacy Act, Canada's PIPEDA or US state laws), you may also have the right to complain to your local data protection authority.
Changes
We may update this policy from time to time. The latest version will always be on this page.